Terms & Conditions
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.
All Passengers to complete Passenger Declaration Form prior to flight.
Passenger must arrive 45 minutes before the flight for check- in and the delivery of Passenger to helipad.
In the event of poor weather conditions or other external factors out of our reasonable control, the flight may be cancelled at short notice, without any charges being applied to the client. Flights can be re-scheduled as agreed, otherwise a refund will be issued.
Cancelation coming from the client:
- Over 48 hours in advance – No charges applied.
- Less than 48 hours in advance – 50% of booked cost will be charged.
- Less than 24 hours in advance- 100% of booked cost will be charged.
- No Show- 100% of booked cost will be charged.
- Note: If re-scheduled, no cancellation fees will be charged.
Due to official regulations in the UAE, passengers are obliged to present official identification when checking in for their flight.
Weight and Balance
Passengers’ weight will be checked prior to their flight due do helicopter weight and balance regulations and restrictions.
Limited to 4 and 5 passengers (Family/Groups) per flight.
Due to GCAA regulations, children above 2years are allowed to fly.
Clients are recommended to dress in comfortable and respectful clothes. Swimwear is not allowed. Due to headphone use, earrings can be worn at the passenger’s sole risk.
Passenger and Baggage Safety and Security
Passengers will be subject to security control as per GCAA regulations. Baggage / large bags/purses are not allowed on board the helicopter and must be left at the designated lockers.
Have hand baggage limited to personal effects (i.e. essential items only).
Photography and Video Shooting
Due to security policies, HD camcorders or cameras with telephoto lens greater than 400mm are not permitted to be carried on board the helicopter unless proper written approvals, issued by the Dubai authorities are presented. Casual tourist photography and video is allowed. The Pilot has the final authority.
Upon receiving the booking request and payment from the customer, flights will be only booked and confirmation will be sent.
All flights are subject to Force Majeure, helicopter availability, Air Traffic Control authorization and weather conditions.
Flight Route and Duration
Flight routes and duration are subject to change due to Air Traffic Control regulations or other unexpected factors beyond Helicopter operator’s reasonable control. Additional Information for Covid-19
- Passengers are required to adhere to staff instructions and abide to all COVID-19 precautionary measures.
- Passengers are to wear protective masks at all times within the heliport premises.
- Avoid crowding in the heliport premises & respect social distancing of 1.5m.
- All passengers are required to undergo temperature check at the Heliport Entrance prior to entry into the lounge.
- Passengers could be provided gloves prior to boarding
- Helicopter operator reserves the right to cancel the flight if passengers show any COVID-19 related symptoms.
Website Use License
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- remove any copyright or other proprietary notations from the materials; or
- transfer the materials to another person or “mirror” the materials on any other server.
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Revisions and Errata
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Note – we may make money in the form of commission from links referred to in this site if you make a purchase.
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https://www.helicoptertourdubai.com is a website providing marketing services for HeliDubai and Falcon Aviation Services LLC.